MIND OF ZEN V1 • Reversible Reflective Bucket Hat
$ 45.00
SMZENBCKT
What is your policy for returns?
PLEASE NOTE: For the safety of our customers and team, sanitary items such as face masks, tube masks, and bandanas will not be accepted for return/exchange. If you have a quality issue with your product, please reach out to us and we'll send a replacement. :) Thank you for understanding!
We accept returns for eligible items within 45 days of purchase!
- Item needs to be in the exact same condition it was received in for us to accept it back. This means no signs of wear, including deodorant stains, major wrinkling, cigarette odor or any other odor, pet hair, etc.
- You can return your item by using our return portal. Make sure you have your original order number on hand. You will have the option to return for either a refund to your original form of payment, or for store credit.
- A pre-paid shipping label will be provided for you, the cost of which will be deducted from your refund. Please print out your original order confirmation and put it into a box/bag with your return. Next, attach the pre-paid label and drop it off the post office. No need to wait in line!
- Once we receive the return, we will notify you. After the condition of the returned item is confirmed, we will send a refund for the full item cost minus the return label cost. Unfortunately, we do not refund the original shipping cost, only the cost of the item. Refunds can take anywhere from 2-5 days to process back into your bank account. If you opted for store credit, you will be issued an online gift card. ** Please note that returns that do not follow these guidelines may cause delays or additional fees.
The possible fees are listed below. We will only use these in cases where the return is unacceptable (we try to be as understanding as possible). If one of these fees is incurred, you will be emailed with a detailed explanation and photos showing the issue.
- Cleaning fee - $5.00
or
- Shipping fee (cost varies by package weight). This is only if item is returned with irreversible damage and needs to be sent back to customer.
What is your policy for exchanges?
PLEASE NOTE: For the safety of our customers and team, sanitary items such as face masks, tube masks, and bandanas will not be accepted for return/exchange. If you have a quality issue with your product, please reach out to us and we'll send a replacement. :) Thank you for understanding!
Exchanges for eligible items are the same as returns - must be within 45 days, and the item must have no signs of wear.
- Please use our return portal to return the original item. There will be a field where you can request a new size/item to exchange for. If the requested item is in stock, the exchange will be approved. If it isn't, we will contact you.
- Upon approval, you will receive an email with shipping instructions. Please include your original order confirmation with your return. You will receive a notification once we receive the package.
- For domestic exchanges, we cover the shipping for the new size/item. If you request a second exchange, you will need to pay a shipping fee. PLEASE NOTE - We do not reimburse items that are lost in the mail on the way back to us. For that reason, we suggest going through an insured shipper for returns.
How long will my order take to ship?
We try our very best to ship in-stock orders out within 1-3 business days. It's not uncommon for us to send out orders same-day. It's one of our main priorities to get you your item as fast as possible.
For most locations, it will take 3-5 days from the ship date for you to receive your item. If you choose Priority shipping, transit time will be reduced to 2-3 business days. For international orders, the average ship time is 6-10 days, but this can vary based on location.
Do you ship to other countries?
We ship worldwide! :)
I received an extra shipping charge when my package was delivered. What is this?
If you are located outside of the USA, this is most likely an import tariff from your country.
Unfortunately, we are not responsible for paying any custom duties, import taxes, or fees. Every country is different, and so we strongly advise that you research your specific country's laws before making a purchase. This way, you are not faced with an unexpected bill!
Can you guarantee that I'll receive my order by my deadline?
Unfortunately, we can't make any promises concerning delivery dates. We cannot control what happens to the package after it transfers hands to the postal service.
However, we will do everything in our power to get you your item on time. If you have an important deadline, definitely let us know by adding a note during checkout or contacting customer service.
An item I want to buy is out of stock. When will it be restocked?
Most sold out items get restocked within a month or two. If you'd like, you can sign up for restock alerts that will notify you by email as soon as the desired item is back in stock.
To do this, select your size on the product page. If it's sold out, a red box will appear on the left side that says EMAIL WHEN AVAILABLE. Click there, and fill out the form to be added to our notification list.
Oops! I gave you the wrong shipping address. What do I do?
If you notice the issue right away, you can login to your account and edit your recent order to update the shipping address. This is the same page where you can find tracking updates.
If you don't have an account, you can find this order confirmation page in your email or text messages.
If it's been too long and it's no longer possible to update the address yourself, please contact customer service immediately! We may be able to correct the address before the package is officially sent off. The earlier, the better!
If the package was already shipped to an incorrect address, here are our options:
1) The customer can call USPS customer service and ask for the package to be held at their local post office for pickup.
2) We wait for the package to be returned to our office, and we will ship it back out, free of charge.
3) If the customer needs the package immediately, they can opt to pay a fee for the package to be re-routed to the correct address. Fees depend on the weight and location of the package.
Keep in mind, if a package is returned to us due to an incorrect address, and we are unable to get in touch with you within 30 days, your order will be refunded, minus the shipping cost, and the items will be returned to our stock.
I forgot to add my coupon code. How can I apply it to my order?
Contact us, tell us the coupon code, and as long as your order meets the requirements for the sale, we will apply it for you!
My item has been delayed for a long time. I think it's lost in the mail.
We guarantee delivery on every single item. If your item is lost or delivered incorrectly, we will replace it for free.
Please reach out to customer service and we will take care of this for you!
My tracking shows that my package was delivered, but I never received it.
This can sometimes happen if the package was stolen, delivered to the wrong place, or if there is an error with the tracking.
We suggest waiting a few days to see if it shows up. You can also check with neighbors, roommates, or your local post office to see if they might have it. 99% of the time, the package turns up this way.
If you paid for shipping insurance during checkout, you get the luxury VIP treatment and can skip all of that. We'll just replace the missing package for you or issue a refund, no questions asked! Just click here to fill out a claim.
I received my order, but one of my items is missing / damaged / wrong.
To begin, we sincerely apologize! We do our best to quality check each item / order, but we do make mistakes from time to time. For missing items, please contact us here and we will correct our mistake.
For damaged or incorrect items, please file a report using our return portal. You will be asked to submit a photo of the issue, which we will promptly review.
If the item is damaged, you will not need to return it. We will ship you a replacement, free of charge! If you were sent the wrong item, we will immediately send out the right one. Then, we'll email you a pre-paid return label to return the incorrect item at your convenience.
My item was lost / stolen / damaged in the wash. Can you replace it?
Unfortunately we do not replace items that were lost, stolen, or damaged AFTER it's already been received (Example: an item that shrunk after using washer/dryer). However, if the item was damaged due to a mistake on our part, we will replace it.
Each situation is unique, so if you're having issues with your item, please let us know! We want to be sure that you are happy with your purchase.
PRODUCT INFO
MATERIAL
• Material: 100% cotton body + satin interior/tag
• Built to last - fabric feels durable and slightly more structured than a typical bucket hat
DESIGN
• REVERSIBLE - woven logo on both sides, band on one side
• REFLECTIVE ACCENTS - the logos and band are reflective
• ALL-OVER PATTERN - black-on-black "Mind of Zen" pattern covers the outside and brim, bringing texture to the design.
• HEADBAND TEXT: Resonate A Greater Existence + "Zen" in Chinese calligraphy
METHOD
Multiple techniques are used to create these elaborate works of art. Graphics are applied using a combination of embroidery, screen-printing, and sublimation. The fabric is then cut, shaped, and sewn in layers to form the hat.
SIZING
HEADBAND CIRCUMFERENCE
- S/M - 58 cm / 22.8 in
- L/XL - 59.5 cm / 23.4 in
HOW TO MEASURE
To find your size, measure around your head at eyebrow level
If you wear snapbacks, do you snap more than half or less than half of the buttons? If you snap more than half, choose the standard size. If you snap less than half, choose the large size.
As Styled on Instagram
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I love you guys so fucking much. I often don't feel comfortable in clothes because they don't feel expressive of my inner self. The patterns and quality of rage nation always impress me and reflect what I would wear if I was the creator. Plz keep making cool shit!! 😘
I ordered this hat for a friend for Christmas. Initially, I wasn't sure how I felt about it, especially the reflective aspect because it doesn't show well in pictures. It turned out perfect! It's not overly reflective in regular lighting so it works great with normal outfits and day to day wear!
Love it. But im asian. So the size varied a little. Nontheless love it. If i may, maybe u could roll out a secret pocket bucket hat. Cheers(: .
Really like the design and feel of this hat but it's a little too small for my big ass head
Hey Jackson,
We are sad to hear our Bucket hat did not fit as you desired! Our team would love to assist you with a prompt exchange for a different item.
Here is a direct link to execute a return:
ragenationapparel.com/a/returns
Thank you for all of your feedback. We will be sure to send your inquiry to our design team.
Happy Holidays,
Love the design and fit of this hat. However, it is not reflective as advertised. It has the grey and looks as it should be, but does not actually reflect when hit with the flash. Still a dope hat though!
Hey Kelsa,
We appreciate your feedback.
Our team would like to share more information regarding this item and possible solutions moving forward.
To help with any confusion we mention in our item description for the 'MIND OF ZEN V1 • Reversible Reflective Bucket Hat' that the only reflective parts of this design are the 'REFLECTIVE ACCENTS' which includes 'the logos and band'.
Not to be confused with the 'MIND OF ZEN V2 • REFLECTIVE • Reversible Bucket Hat' That has a 'REFLECTIVE SHELL' in addition to the reflective 'logos and band'.
We apologize if your item is not as you had expected. Our team is happy to help you with an exchange for the more reflective design, or a different item we currently have available. Feel free to request an exchange through this link:
ragenationapparel.com/a/returns
or reach out to our support team. :)
Kindest regards,
I love you guys so fucking much. I often don't feel comfortable in clothes because they don't feel expressive of my inner self. The patterns and quality of rage nation always impress me and reflect what I would wear if I was the creator. Plz keep making cool shit!! 😘
I ordered this hat for a friend for Christmas. Initially, I wasn't sure how I felt about it, especially the reflective aspect because it doesn't show well in pictures. It turned out perfect! It's not overly reflective in regular lighting so it works great with normal outfits and day to day wear!
Love it. But im asian. So the size varied a little. Nontheless love it. If i may, maybe u could roll out a secret pocket bucket hat. Cheers(: .
Really like the design and feel of this hat but it's a little too small for my big ass head
Hey Jackson,
We are sad to hear our Bucket hat did not fit as you desired! Our team would love to assist you with a prompt exchange for a different item.
Here is a direct link to execute a return:
ragenationapparel.com/a/returns
Thank you for all of your feedback. We will be sure to send your inquiry to our design team.
Happy Holidays,
Love the design and fit of this hat. However, it is not reflective as advertised. It has the grey and looks as it should be, but does not actually reflect when hit with the flash. Still a dope hat though!
Hey Kelsa,
We appreciate your feedback.
Our team would like to share more information regarding this item and possible solutions moving forward.
To help with any confusion we mention in our item description for the 'MIND OF ZEN V1 • Reversible Reflective Bucket Hat' that the only reflective parts of this design are the 'REFLECTIVE ACCENTS' which includes 'the logos and band'.
Not to be confused with the 'MIND OF ZEN V2 • REFLECTIVE • Reversible Bucket Hat' That has a 'REFLECTIVE SHELL' in addition to the reflective 'logos and band'.
We apologize if your item is not as you had expected. Our team is happy to help you with an exchange for the more reflective design, or a different item we currently have available. Feel free to request an exchange through this link:
ragenationapparel.com/a/returns
or reach out to our support team. :)
Kindest regards,
HOLIDAY SHIPPING GUIDELINES
Due to COVID-19, our fulfillment center has had to limit the amount of employees in their warehouses. This helps to keep everyone safe. Unfortunately, with increased online shopping across the globe, we've been seeing some delays with processing and shipping times. Please note that we give broad estimates to account for these delays.
PROCESSING / PACKAGING
JAN-OCT: 1-3 business days
NOV-DEC: 1-7 business days
DOMESTIC SHIPPING
STANDARD - 3-5+ business days
FASTER - 2-3+ business days
FASTEST - 1-2+ business days
INTERNATIONAL SHIPPING
STANDARD - 8-15+ business days
PRIORITY - 6-10+ business days
IMPORTANT NOTICE: If your package does experience a delay due to the factors mentioned above, we are not responsible for refunding postage. We ask that you keep this in mind when choosing a shipping method at checkout. You can always contact your local post office and file a claim for reimbursement. If you need help, our customer service team will be happy to walk you through the process. Thank you so much for understanding during this difficult time.
For other shipping-related questions, please visit our FAQ.